Data protection declaration

Data protection declaration of DSPECIALISTS Audio- und Messsysteme GmbH

Please note: This is just a translation of our Privacy Policy. In case of dispute, only the German version applies, which you can find here.

General information on the handling of your data

This privacy statement provides you with information about the nature, scope and purposes of the processing of personal data on our website

1.           Responsible party, contact

1.1.        Responsible party within the meaning of the Data Protection Act

Responsible party within the meaning of Art. 4 para. 7 EU General Data Protection Regulation (GDPR):

DSPECIALISTS Digitale Audio- und Messsysteme GmbH
Helmholtzstraße 2-9 L
10587 Berlin (Charlottenburg)
Phone: +49 30 467 805-0
Fax: +49 30 467 805-99

Managing Director: Dr.-Ing. Jochen Cronemeyer

1.2.        Data Protection Officer

Stefan Kramer
Fachenfelder Weg 84
21220 Seevetal
Phone: +49 173 6255527

1.3.        Contact

a)           If you have any questions regarding data protection, rights or claims regarding your personal data, you can contact us using the contact options given above (in section 1.1.) or using our contact form.

b)           When you contact us (for example by telephone, e-mail or contact form), your data for processing the enquiry and in the event that follow-up questions arise will be stored in accordance with Art. 6 Para. 1 lit. b) GDPR. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist (see Section 13). If you assert your rights or claims within the framework of the DSGVO, we store your data of the request for 3 years. The period begins at the end of the year in which the conversation ended. The reason for the retention is that during this time claims may be asserted or it must be proven that we have answered your enquiry.


2.           Data processed by us

2.1.        Legal basis

a)           Personal data may be processed each time you visit our website. Your personal data will only be processed if permitted by law (legal basis). This is the case according to Art. 6 para. 1 GDPR if

  • you have given us your consent, or
  • processing is necessary to perform our contract with you, or
  • in the event of an inquiry by you, pre-contractual measures are necessary, or
  • the processing is necessary to protect your vital interests, or those of another natural person, or
  • the processing is necessary to protect our legitimate interests or those of a third party, unless your interests or fundamental rights and freedoms, which require the protection of personal data, prevail (balancing of interests).

b)          The personal data collected from you will be deleted as soon as the purpose of the collection has ceased to exist (see section 13).

2.2.        What is personal data?

a)           What "personal data" is derived from Art. 4 of the General Data Protection Regulation (GDPR). According to this, personal data is such information that can be assigned to your person by proportionate means. Personal data are divided into four groups. This includes inventory data (e.g. names and addresses of customers), contract data (e.g. services used, names of agents, payment information), usage data (e.g. websites visited on our website, interest in our products) and content data (e.g. entries in the contact form). Information that cannot be assigned to a specific or identifiable person, or only with a disproportionate amount of time, cost and manpower, is not personal data.

b)           For technical reasons, other data is also processed when you visit our website. This is mainly technical information, such as the IP address that your Internet access provider assigns to your computer when you connect to the Internet, or information about the Internet site from which you accessed our site, or about the type and version of Internet browser you are using. This also includes login data, your operating system, download errors, the length of visits to certain pages, and all telephone numbers from which you call our customer service number. This technical information may be personal data in individual cases. As a rule, however, we only use technical information to the extent that this is necessary for technical reasons for the operation and protection of our website against attacks and misuse in accordance with Art. 6 para. 1 lit. f. GDPR is required.

2.3.        What is meant by "processing"?

What is to be understood by "processing" also results from Art. 4 of the General Data Protection regulation (GDPR). This includes all processes involved in handling the data. The very concept of "processing" includes not only the collection or recording, but also the organisation or arrangement or storage, adaptation or modification. But other ways of handling, such as the actual use, or the transmission or even the passing on, also fall under the generic term of "processing".  Ultimately, however, this also includes the restriction, deletion or destruction of data.


3.           Data security

The security of your personal data has a very high priority for us. We therefore protect your data stored with us through technical and organisational measures. This ensures that the provisions of data protection laws are observed and that loss or misuse by third parties is effectively prevented. In particular, our employees who process personal data are bound to data secrecy and must comply with it.


4.           SSL-Encryption

Our website uses secure SSL encryption for the transmission of personal data or personal contents of our users. Please make sure that the SSL-encryption is activated by your side during corresponding activities. The use of encryption is easy to recognize: The display in your browser line changes from "http://" to "https://". Data encrypted via SSL cannot be read by third parties. Therefore, only transmit your confidential information if SSL encryption is activated and contact us if in doubt.


5.           collection of personal data when visiting our website

a)           If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR):

  • the IP address of the requesting device (i.e. your computer or smartphone),
  • Date and time of access,
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/ http status code
  • Operating system and its interface
  • as well as the browser and operating system of your computer

b)           The information mentioned under a) is stored for a maximum of 7 days for security reasons (e.g. to clarify misuse or fraud) and then deleted. Data whose further storage is required for evidential purposes will be retained until the matter has been finally resolved.

c)            In addition to the aforementioned data, cookies are stored on your computer when you use our website. More detailed information on cookies can be found in section 9.

d)           The data will be processed by us on the basis of our legitimate interests within the meaning of Art. 6 para. 1 letter f. GDPR. Under no circumstances do we use the data collected for the purpose of drawing conclusions about you personally. The purposes we pursue include in particular:

  • Ensuring a smooth connection of the website,
  • the guarantee of a comfortable use of our website,
  • the investigation of acts of abuse or fraud,
  • the evaluation of system security and stability as well as
  • other administrative purposes.


6.           Further functions and offers of our website

In addition to the purely informational use of our website, we offer various services that you can use if you are interested. As a rule, you must provide further personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

6.1.        Contact (contact form, telephone, fax or e-mail)

a)           When you contact us (via contact form, telephone, fax or e-mail), your details will be processed for the purpose of processing the contact enquiry and processing it in accordance with Art. 6 Para. 1 lit. b) DSGVO (necessary details within the framework of pre-contractual measures) or in accordance with Art. 6 Para. 1 lit. f) DSGVO (justified interest in answering your enquiry). If you contact us via contact form, email or fax, we will also save the contents you have sent us. If we use our contact form to request information, you can only send the request if you have provided the necessary information. In this case, you will receive a notification window telling you which information you still have to enter.

b)          Optional information (address data, website, other contact data and content data) is provided on a voluntary basis. If you provide information about communication channels (e.g. telephone number), we may also contact you via this communication channel to respond to your request. The personal data provided by you will only be used for the purpose for which you provided us with the data when contacting us.

c)          We delete the data received within the scope of contacting you as soon as they are no longer necessary for the purpose of your collection. This also applies to your voluntary information. It is in our legitimate interest (Art. 6 para. 1 lit. f) DSGVO) to store the data together with the required data, as deleting individual data from a data package would be disproportionately time-consuming. If you expressly wish to delete individual data, please send us a short message (see point 1).

For the personal data from the input mask of the contact form and those sent by e-mail, the data will be deleted when the respective conversation with the user has ended. The conversation is then ended, if it can be inferred from the circumstances that the facts in question have been conclusively clarified, but no later than 1 month after the last contact was made. If a contractual relationship is established, or if you wish us to include your personal data in our database, we will store your personal data in accordance with the information in Section 13.

6.2        Customer data

a)          If you are a customer of ours, we will store your personal data for the duration of the contractual relationship and for a further 10 years, unless statutory retention periods force us to store the data for a longer period (see Section 13). This storage is based on Art. 6 para. 1 lit. f) DSGVO. Our legitimate interest is based on the duration of the limitation period for contractual claims, which is a maximum of 10 years (from knowledge of the claim).
b)         We process the data which you have made available to us and which we receive from other publicly accessible sources.
c)         Your personal data will be processed on the basis of Art. 6 para. 1 lit. b) DSGVO. We process your data in order to facilitate a smooth business relationship.


7.           Passing on of data to third parties and third providers

a)           Data will only be passed on to third parties within the limits of legal requirements. We only pass on user data to third parties if:

  • you have given your express consent pursuant to Art. 6 para. 1 sentence 1 lit. a DSGVO,
  • the disclosure pursuant to Art. 6 para. 1 sentence 1 f DSGVO is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data,
  • in the event that a legal obligation exists for the transfer pursuant to Art. 6 para. 1 sentence 1 lit. c DSGVO, and
  • this is legally permissible and is necessary for the processing of contractual relationships with you in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO.

b)           When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to carefully selected and contractually obligated service providers and partner companies in order to ensure the protection of personal data in accordance with the relevant legal regulations.

c)            We draw your attention to the fact that in addition to this data protection declaration, the data protection guidelines and declarations of the locally responsible partners and their authorised institutions may also apply.

d)            If we pass on your data to third parties, we will draw your attention to this in a separate data protection declaration.


8.           Where is your personal data stored?

a)           The personal data we collect about you is stored within the European Union ("EU").  However, it may happen in exceptional cases that personal data is transferred to non-European countries. In these so-called "third countries", the DSGVO is not a directly applicable law. As a result, there is generally also a less strict data protection law there.

b)           Such data transfer to countries outside the European Economic Area may occur, for example, when processing a service request or providing support services electronically.

c)           However, when such data is transferred to a third country, we will ensure that this is done in accordance with this Privacy Policy. In addition, we will ensure that each recipient in the third country has an adequate level of data protection for you and others concerned or otherwise has legal permission. This is done, for example, by concluding a contract with the recipient in the third country on the basis of the so-called standard contractual clauses of the European Commission. These standard contractual clauses guarantee a level of data protection similar to that offered by the European Basic Data Protection Regulation.


9.           Cookies

We use so-called "cookies" to recognize multiple use of our offer by the same user or Internet connection owner. The data processed by cookies is necessary to protect our legitimate interests and those of third parties pursuant to Art. 6 para. 1 sentence 1 f DSGVO (see section 5).

9.1.        What are "cookies"?

Almost all websites nowadays use different cookies so that the respective pages function as desired and design and functions can be optimally represented for you.

Cookies are information files that are transferred from our web server or third party web servers to your web browser and stored there. They are stored there for later retrieval. The information files are specific information related to your device (PC, smartphone and browser used). However, this does not mean that we immediately become aware of your identity. Cookies are mainly used for the user-friendliness of websites (e.g. they store login data or the language). Cookies do no damage to your end device, do not contain viruses, Trojans or other malware.

9.2.        What types of "cookies" do we use?

This website uses transient and persistent cookies, the scope and functionality of which are explained below:

a)           Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. We therefore use these cookies in order to be able to identify you for subsequent visits if, for example, you select a language and are not to make this selection again when calling up a subpage. The session cookies are deleted when you close your browser.

b)           Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

9.3.        What can I do about the use of cookies?

Most browsers automatically accept cookies. If you do not wish cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. Stored cookies can also be deleted in the system settings of your browser. However, the exclusion of cookies can lead to functional limitations of this online offer. Information on how to deactivate cookies in the most common browsers can be found under the following links:

Google Chrome

Microsoft Internet Explorer





10.         Integration of third-party services and content

a)           We do not pass on your personal data, which you have made available to us, to third parties, unless the data is required for processing your contract, there are legitimate interests or you have expressly consented to the transfer. Insofar as we are legally obliged to do so, we pass on your data to government agencies and authorities entitled to receive such information. Our legitimate interests include, for example, the interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR.

b)           When passing on your personal data, we always ensure the highest possible level of security. Therefore, your data will only be passed on to carefully selected and contractually obligated service providers and partner companies in order to ensure the protection of personal data in accordance with the relevant legal regulations.

c)            If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

Use of script libraries (Google Web Fonts)

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer in the sense of Art. 6 Para. 1 lit. f. of the German Civil Code), we act in accordance with the following principles DSGVO) Google Web Fonts ( Google web fonts are transferred to the cache of your browser to avoid multiple loading. If the browser does not support Google Web Fonts or prevents access, content is displayed in a standard font. We use Google Fonts in offline mode. The connection is made exclusively on our server. Your data will therefore not be passed on to third parties.

Google AdWords

Our website uses Google Conversion Tracking. If you have reached our website via an ad placed by Google, Google Adwords sets a cookie on your computer. The conversion tracking cookie is set when a user clicks on an ad served by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can see that the user has clicked on the ad and has been redirected to this page. Each Google AdWords customer receives a different cookie. Cookies cannot therefore be traced through the websites of AdWords customers. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.

If you do not wish to participate in tracking, you can refuse the setting of a cookie required for this - for example via browser settings that generally deactivate the automatic setting of cookies or set your browser so that cookies are blocked by the "" domain.

Please note that you may not delete the opt-out cookies as long as you do not wish measurement data to be recorded. If you have deleted all your cookies in your browser, you must set the respective opt-out cookie again.

Social Networks

On our site you have the possibility to authenticate yourself with your existing profile on the social network Facebook below and finally to register or log in. A link was used for this purpose.


By clicking on the respective link, you will be taken to our Facebook site, where you can log in to your Facebook account. If you do not want your data to be associated with your Facebook account, we recommend that you first log out of your Facebook profile when you want to visit our site, as this data can be linked.

To perform the authentication process for registration and login, your IP address is transmitted to Facebook. We have no influence on the purpose and scope of data collection and on the further processing of data by Facebook. For more information, please read Facebook's privacy statement.

Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA; further information on data collection:, and Facebook has submitted to the EU-US Privacy Shield,


11.         Your rights to your data

You have the following rights to the data you have processed:

  • according to art. 15 DSGVO you can demand information about your personal data processed by us. In particular, you may request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data have been or will be disclosed, the planned storage period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right of appeal, the origin of your data, if these have not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on their details;
  • according to art. 16 DSGVO you can immediately demand the correction of incorrect or complete personal data stored by us;
  • pursuant to Art. 17 DSGVO, you may request the deletion of your personal data stored by us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfil a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims;
  • pursuant to Art. 18 DSGVO, you may request the restriction of the processing of your personal data if you dispute the accuracy of the data, if the processing is unlawful but you refuse to delete the data and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have filed an objection to the processing pursuant to Art. 21 DSGVO;
  • according to art. 20 DSGVO you have the right to receive data transmission, i.e. your personal data, which you have provided to us, in a structured, current and machine-readable format or you can request the transmission to another responsible person, provided that the processing is based on your consent or a contract with us and the processing was carried out using automated procedures. However, if you transfer data to another person responsible, you can only obtain the transfer if this is technically feasible;
  • according to art. 7 para. 3 DSGVO you can revoke your consent to us at any time. As a result, we may not continue processing data based on this consent in the future; and
  • according to Art. 77 DSGVO you have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our headquarters.

The quickest, easiest and most convenient way to exercise your rights to have your personal data corrected or deleted is by sending us an e-mail. You will find the contact details in Section 1 of the data protection declaration. A simple message to us is sufficient for your request for information, the revocation of a consent or for an objection. There are no costs for you to exercise your rights. You can contact us using the contact information provided in Section 1 of this Privacy Policy.


12.         Right of objection

a)           If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation influences the permissibility of processing your personal data after you have given it to us.
b)           If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing. We will inform you of such compelling reasons. You have the right to complain at any time to a supervisory authority (e.g. the supervisory authority at your place of residence or at the registered office of our company).
c)            Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your advertising objection under the contact data mentioned in section 1.1.
d)           If you would like to make use of your right of revocation or objection, an e-mail to the person named under point 1 is sufficient.


13.         General information on the deletion and retention periods of your data

a)           The data stored by us will be deleted as soon as they are no longer required for the intended purpose. Details can be found under the points of this declaration, in which the type and purpose of the respective processing of personal data are explained.
b)           Data which we have to store due to legal, statutory or contractual storage obligations (e.g. for tax reasons) will be blocked instead of being deleted in order to prevent use for other purposes. This includes, for example, storage for 6 years in accordance with § 257 (1) HGB (German Commercial Code) (for commercial books, inventories, opening balance sheets, annual financial statements, commercial letters, accounting records, etc.) or storage for 10 years in accordance with § 147 (1) AO (German Code of Obligations) (books, records, management reports, accounting records, commercial and business letters - including e-mails, documents relevant to taxation, etc.). The period begins at the end of the calendar year in which the respective document was created or received and ends at the end of the calendar year.


14.        Information for applicants

You will find further information about our company, details of the authorised representatives and other contact details in our imprint.

If you send us your application documents, we will process your data to check your suitability for an open position in our company and to carry out the application procedure. The legal basis for the processing of your personal data is § 26 BDSG (new version), which permits the processing of the data required in connection with the decision to establish an employment relationship.

We process or store your data during the application process and store the data for a further six months after completion of the application process. This is done on the basis of our legitimate interest pursuant to Art. 6 para. 1 lit. f) DSGVO for asserting or defending claims.

If you expressly wish, we will add your data to our applicant pool. There the data will be deleted after two years. If you are accepted into our company during the application process, your data will be transferred to our human resources information system.

A passing on to third parties or to a service provider does not take place. Suitable applications are forwarded internally to the department heads for the respective open position. Then the further procedure is coordinated. In the company, only those persons have access to your data who need this for the proper course of our application procedure.

The data are processed exclusively in data centers of the Federal Republic of Germany.

You have the right to information about the personal data processed by us to your person. In the case of a request for information made only verbally/by telephone, we ask for your understanding that we may require proof from you that you are the person you claim to be.

Furthermore, you have a right to correction or deletion or to restriction of the processing, insofar as you are legally entitled to do so.

Furthermore, you have a right of objection against the processing within the framework of legal requirements. The same applies to a right to data transferability.

You have the right to complain to a data protection supervisory authority about our processing of your personal data.


15.         Changes to the data protection declaration

a)         This data protection declaration is currently valid and has the status as of December 2019.
b)        Due to legal changes or adjustments in data processing, updates of this data protection information may become necessary. We therefore recommend that you inform yourself regularly about changes on this page. If the change concerns your consent or the provisions of the contractual relationship, these will only be made with your consent. You will be contacted separately.